Cancellation Policy

Before Processing:

Customers may cancel their order/service request within 24hr of placing it, provided it has not yet been processed or initiated.

After Processing:

Once the order/service is in progress, cancellations may not be possible. In such cases, please contact us at lexessfindthebeautywithin@gmail.com for assistance.

Refund Policy

Eligibility:
Refunds will be considered in the following cases:

• Duplicate payment was made by mistake
• Service/product was not delivered as promised due to our fault
• Order was canceled before processing

Non-Refundable Items:
Certain services/products may be non-refundable (e.g., digital goods, customized solutions, or services already rendered). This will be clearly mentioned at the time of purchase.

Refund Timeline:
Approved refunds will be processed within [7–14 business days], depending on your payment method and financial institution.

Mode of Refund:
Refunds will be credited back to the original payment method used at the time of purchase, unless otherwise agreed.

No-Show or Customer Delays

If a service could not be delivered due to incorrect information, customer unavailability, or delay in providing required inputs, refunds may not be issued.